Outlook 2003 hangs when replying / forwarding certain emails

I haven't posted here in a while.
Anyway, I had a user with a problem, when replying or forwarding certain messages outlook would just hang, and you would find a process "WINWORD.EXE" with 50% cpu in task manager.
So after some digging in google, I decided to read further some posts (instead of just looking at best answers) and I found this post:
http://www.office-outlook.com/outlook-forum/index.php/m/282024/

Thanks John Blessing or jb[3], whoever you are. Thought no one answered you, your solution actually worked.

I quote what you need to do:

Sounds to me like a problem with Word Automation.

This is a stab in the dark:

Start menu -> run
Type:
regsvr32 ole32.dll
[enter]

John Blessing
 

Thank you again!