Thursday, April 18, 2013

Outlook 2003 hangs when replying / forwarding certain emails

I haven't posted here in a while.
Anyway, I had a user with a problem, when replying or forwarding certain messages outlook would just hang, and you would find a process "WINWORD.EXE" with 50% cpu in task manager.
So after some digging in google, I decided to read further some posts (instead of just looking at best answers) and I found this post:

Thanks John Blessing or jb[3], whoever you are. Thought no one answered you, your solution actually worked.

I quote what you need to do:
Sounds to me like a problem with Word Automation.

This is a stab in the dark:

Start menu -> run
regsvr32 ole32.dll

John Blessing
Thank you again!